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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up window will open. It includes exhaustive information about all the operations that you can carry out on that particular page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of tutorial video clips clarifying how to use our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you need, explore our extensive Frequently Asked Questions section, which contains questions asked by actual users and provides practical solutions. We frequently update our FAQ database with new articles in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can contact our excellent team of client support engineers available 24-7-365 and eager to assist you with any query. Each trouble ticket you open will be replied to in less than 60 minutes (the average trouble ticket response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 187217

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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